Responsible Gambling

Gambling is entertainment. It carries real financial risk, and for some people it can cause harm. This page lists verified Australian resources and practical tools that every player should know about, regardless of how they fund their account.

Know the Warning Signs

Gambling may be becoming a problem if you notice: spending more than you can afford, chasing losses, gambling to escape stress or anxiety, lying about how much you play, or neglecting work, family, or other responsibilities. Recognising these signs early is the most effective form of protection.

Free 24/7 Support

Gambling Help Online — call 1800 858 858 (free, 24/7) or chat at gamblinghelponline.org.au. Counsellors are available day and night and can assist with a gambling concern in complete confidence.

Self-Exclusion Tools

  • BetStop — Australia's National Self-Exclusion Register. Covers Australian-licensed betting and lottery operators. Free to join at betstop.gov.au. Note: BetStop does not cover offshore casino sites.
  • Gamban — blocks access to thousands of gambling sites and apps across your devices. Annual subscription of approximately A$40. Visit gamban.com.
  • BetBlocker — free device-level blocking tool for gambling sites. Available at betblocker.org.

Bank-Level Controls

Many Australian banks allow you to block gambling transactions using a Merchant Category Code (MCC 7995) block. This prevents PayID, card, and bank transfer payments to gambling merchants at the account level — regardless of what sites you visit. Contact your bank or check your banking app for options. Available at CommBank, ANZ, Westpac, NAB, and others.

In-Casino Tools

Most reputable online casinos offer deposit limits, loss limits, session time limits, cool-off periods, and self-exclusion. Access these through the responsible gambling section of your casino account. Neospin and Luckyvibe are noted for particularly comprehensive toolkits among the casinos listed on this site.

Deposit Limits via PayID

PayID draws from your bank account. Your bank's own daily payment limits and gambling blocks apply before funds reach any casino. Setting a spending budget in your banking app is a practical, bank-enforced limit on gambling spend.

For Family and Friends

If someone you care about is struggling with gambling, support is available for you too. Gambling Help Online offers counselling for family members and support networks. Call 1800 858 858 or visit the site linked above.