Contact Us

PayID Casino Australia is an independent editorial and affiliate review website. We welcome questions, factual corrections, and feedback from readers.

Editorial Enquiries

If you have spotted an error in our casino reviews, noticed that a fee, limit, or bonus has changed, or want to suggest a casino for inclusion in our comparison, please get in touch. We review all factual corrections and update content as quickly as possible.

Email: [email protected]

Affiliate and Partnership Enquiries

We work with licensed casino operators that meet our editorial criteria. If you represent a casino that accepts Australian players via PayID and wish to discuss a listing, please email our partnerships team.

Email: [email protected]

What We Cannot Help With

We are not affiliated with any casino, bank, or payment provider. We cannot:

  • Access your casino account or payment transaction
  • Dispute a casino withdrawal on your behalf
  • Provide legal or financial advice
  • Verify bonus eligibility or account status at a listed casino

For account or payment issues, contact the casino's support team directly. For gambling-related harm, call Gambling Help Online: 1800 858 858 (free, 24/7).

Responsible Gambling

If gambling is causing concern for you or someone you know, confidential support is available at Gambling Help Online or by calling 1800 858 858.

Response Times

We aim to respond to editorial enquiries within 3–5 business days. Partnership enquiries are reviewed on a rolling basis. We are a small editorial team; we appreciate your patience.